City of Garland, TX

Department Representative II - PRCAD - Admin/Development

Location US-TX-Garland
Posted Date 1 month ago(5/27/2020 2:57 PM)
Job ID
# of Openings Remaining
PRCAD - Admin/Development
Job Family
Administrative Support
Regular Full-Time

Position Summary

Responsible for complex daily support of: multifunctional business and administrative departmental support, administrative functions and responsibilities as established through departmental needs. Also responsible, for providing on-the-job training to all levels of support staff as needed.


Rate Range: $16.50 - $20.50/hr

Essential Job Functions

  1. Provide day-to-day, multifunctional business and administrative support.
  2. Respond to general inquiries through answering telephone calls, e-mails or face-to-face communication and direct calls and inquiries to appropriate personnel.
  3. Create, prepare and maintain office files, which can include updating personnel folders.
  4. Send, receive and distribute documents, including faxes and correspondence to appropriate department personnel.
  5. Ensures supply inventory are at optimal levels at all times and stays abreast of office equipment maintenance.
  6. Assist with records retention program: which includes the security and storage of active and inactive files and records, insuring physical and electronic records are scanned and/or added to the imaging system.
  7. Provide on-the-job training to lower level staff, as needed.
  8. May interact with vendors and City employees regarding various issues.
  9. Assist as back up to Department Coordinator II as needed.
  10. Assist as back up to department Accounting Representative II as needed.

Minimum Education & Work Experience

High School Diploma or General Equivalency Diploma (G.E.D.)
3 years related experience
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Knowledge - Abilities & Skills

Education/ Experience:     

  • Some college courses completed or training beyond the high school level
  • 3-5 years experience in bookkeeping, accounting, finance, customer service and/or administrative support

Knowledge, Skills & Abilities:          


  • Basic to intermediate knowledge of business practices and procedures
  • Intermediate skills in PC and systems applications
  • Excellent customer service and telephone etiquette skills
  • Proficient organizational skills
  • Proficient oral and written communications skills
  • Ability to multitask
  • Ability to adapt to various working environments
  • Ability to work independently and/or in a team environment
  • Ability to work independently and with little to no supervision
  • Bilingual (Spanish) a plus.


Licenses & Certifications

Valid Class C Texas driver's license

Physical Tasks & Working Conditions

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.


Customer Service
Interpersonal Skills


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