City of Garland, TX


Location US-TX-Garland
Posted Date 4 months ago(7/29/2021 3:16 PM)
Job ID
# of Openings Remaining
Job Family
Library Operations
Target Hiring Range
Depending on Qualifications
Regular Full-Time

Position Summary

Responsible for analyzing the public’s library needs, selecting library materials and advising the public in their use of library resources at the Central Library or at a branch library. Also responsible for planning, coordinating, implementing library services and programs.


Target Hiring Range: $45,219/yr - $56,160/yr

Essential Job Functions


  1. Guide and assist patrons in locating answers to their questions using a variety of available resources; perform reference interviews and readers’ advisory services.
  2. Instruct and advise patrons in using the online catalog system and databases, understanding classification systems and reference material procedures, finding materials, and evaluating Internet and other available resources.
  3. Resolve patron problems and modify library services consistent with established library policy.
  4. Perform basic computer hardware and software troubleshooting.
  5. Conduct instructional classes on technology, the Internet and the library’s online resources.
  6. Assess patron needs; plan, develop, and present programs of popular interest to the public; evaluate programming and activities.
  7. Promote the use of materials through displays, bibliographies, and related activities; work with the marketing team to publicize services.
  8. Maintain data, conduct periodic surveys, and compile narrative and statistical reports on activities and functions within the library.
  9. Participate in day-to-day library operations including, but not limited to, opening and closing routines and banking/cash handling procedures.
  10. Participate as needed in the evaluation, selection, acquisition, retention, discarding, or special handling of library materials.
  11. Supervise library operations in the absence of a Senior Librarian, Supervising Librarian, or Manager.



Minimum Education & Work Experience

Master's Degree in Library Science from an American Library Association accredited college or university
Up to 1 year related experience

Preferred Knowledge - Abilities & Skills

Education/ Experience:


One or more of the following are preferred qualifications for this position:

  • 1-3 years of recent professional public library experience
  • Advanced graduate level coursework or working knowledge of library technologies and online resources
  • Experience with adult programming and public speaking in a public library setting
  • Training or experience in working with mainstream social media in a public library setting
  • Training or experience in using markup languages such as HTML5 and Cascading Style Sheets (CSS), or in such
  • languages as JavaScript, PHP, SQL, API plug-ins, etc.
  • Experience evaluating, selecting, and maintaining library online resources for a public library
  • Experience producing news releases, newsletters and other publicity for an organization


Knowledge, Skills & Abilities:      


  • Knowledge of current principles and practices in public libraries, including public library operations, reference services, readers’ advisory, library materials selection, and library technology
  • Knowledge of online resources as well as general reference tools and services commonly provided to patrons by public libraries
  • Skill operating office equipment, computer equipment, and software programs, especially Microsoft Office software (Word, Excel, PowerPoint, Publisher, Outlook, Access)
  • Skill utilizing current technology and social media (e.g. Facebook, Instagram, YouTube, Snapchat, etc.)
  • Ability to analyze library related problems and take appropriate action
  • Ability to work cooperatively and congenially with others, including other City employees and the public
  • individually and in a team
  • Ability to produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar
  • Ability to handle customer issues and complaints appropriately
  • The ability to speak and read Spanish or Vietnamese is preferred, but not a requirement



Licenses & Certifications

 Valid Class C driver's license

Physical Tasks & Working Conditions

The incumbent works in a typical library environment but some physical labor, exposure to dust and travel between library facilities, may occur. Work assignment may be at any of the four library locations and may vary, depending on departmental needs; reliable personal transportation will be needed. Physical tasks may include lifting, squatting, bending, stooping, walking, and carrying supplies, as needed, to accomplish the tasks of the activity on a daily basis. Must be able to reach materials at 90” height shelving or shelving at floor level, lift/carry up to 50 pounds infrequently, and push/pull a 200 pound wheeled book cart. Must also be able to use keyboard and peripherals, and operate a telephone. Primary environment will be in a climate controlled, indoor atmosphere. The employee may interact with upset members of the public while interpreting and enforcing departmental policies and procedures.


Customer Focus
Negotiation Skills
Results Focus
Self Development


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