City of Garland, TX

Chief Communications Officer

Location US-TX-Garland
Posted Date 2 months ago(4/14/2023 1:15 PM)
Job ID
# of Openings Remaining
Public & Media Relations
Job Family
Target Hiring Range
Salary commensurate with education and experience
Regular Full-Time

Position Summary

Responsible for providing technical and strategic program oversight of the City’s internal and external communications initiatives across all channels including print, digital, media and social platforms.


To learn more about the position, department and the Garland community, click on the link below to review the recruitment brochure.


Recruitment Brochure


The salary will be market competitive depending on qualifications and experience. The total rewards package includes executive-level perquisites and a variety of leave and insurance benefits, including free access to the CityCare Clinic for covered employees and dependents, an award-winning wellness program and a generous 2:1 employer match in the Texas Municipal Retirement System (TMRS)*. In addition, the City offers a voluntary 457(b) deferred compensation plan, flexible spending account, tuition reimbursement and more. Reasonable relocation benefits may be provided to the chosen candidate.


*The City participates in the Texas Municipal Retirement System (TMRS) at a mandatory employee
deposit rate of 7% and an employer matching ratio of 2:1.


All inquiries related to the recruitment and selection process for this position should be directed to the attention of the City’s Human Resources Department. In addition to general inquiries, candidates wishing to express interest confidentially may do so by providing a resume directly to the following:

Lilly Clarke, HR Administrator


Essential Job Functions

  1. Develop, implement and measure the city’s inaugural strategic communications plan.
  2. Enhance the city's external reputation through management of public relations, external affairs, and community-focused campaigns.
  3. Unify, via direct oversight or consultation, external communications across the many different city departments.
  4. Develop cohesive brand standards, strategies and governance.
  5. Deliver quantifiable metrics on campaign effectiveness across various communication investments.
  6. Serves as a member of the City's executive leadership team and help inform strategic direction as it relates to communication, public affairs, and reputation management.
  7. Foster relationships with key internal and external stakeholders, community leaders, corporate residents, and other community influencers.

Minimum Education & Work Experience

A bachelor’s degree in communications, public relations, journalism, English or another related field.
7-10 years of comparable experience.
Demonstrated technical acumen across current or emerging communications-related technology.

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Knowledge - Abilities & Skills

Preferred Qualifications:

  • A master’s degree in communications, public relations, journalism, English or another related field.
  • 10+ years of comparable experience.
  • Demonstrated acumen across current or emerging communications-related technology.
  • Formal training and/or certification in communications/change management strategies.


Knowledge, Skills & Abilities:

  • Demonstrated ability to take knowledge and transform it into exciting and useful messages and disseminate it to the right audiences through the best distribution channels.
  • Collaborative communicator with the ability to engage various stakeholders with tact and diplomacy
  • Strong project management and organizational skills, effectively managing multiple projects on target and as directed
  • Excellent written, verbal and technical skills
  • Prior experience leading direct and cross-functional teams
  • Intermediate to Advanced-level skill with MS Excel, Word, and PowerPoint

Licenses & Certifications

Valid Class C Texas driver's license

Physical Tasks & Working Conditions

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.


Models Organizational Values
Customer Focus
Results Focus/Project Management


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